Blog entry by emma emily
A Dell SonicWall Technical Support Engineer provides security and
data protection solutions to networks of clients and end users.
The individuals research solutions and escalate difficult issues
to senior engineers. They will succinctly explain technical
solutions to non-technical people. The engineer also assists end
users in deploying SonicWall network security products like VPN
solutions and Firewall. They go through the SonicWall cyber
threat reports identifying any threats.
These engineers work in several industries, including healthcare and telecommunications. They look into technical issues, file reports concerning problems with products, help clients in finding solutions to problems, deal with orders for customers, and stay abreast with changes to products and all evolving technologies.
See more details: SonicWall tech support