Blog entry by Alex IT Expert
Creative Cloud is a suite of different computer programs developed by Adobe for designing graphics, editing videos, developing web, and photography. However, if you are using one of the Creative Cloud apps, then you might be using the trial version of the software, which only lasts for 30 days. Sometimes the message saying the trial has expired or still in trial mode” might appear even if the user has purchased the product.
This error is pretty common, and mostly the reason behind it is the ongoing software bugs or errors. To fix this error, you have to solve the error and issues that are triggering this error message.
Solutions to Troubleshoot Creative Cloud trial has Expired
In this article, you will see several solutions to fix this error message. SO let’s consider each solution one by one:
Solution 1: Installing New Updates
A minor or critical software glitch in the installation file can cause this error message. If this error message is appearing specifically in the software version that you have installed, then Adobe will release a new update for the software to fix this error message. See the instructions mentioned here to update your Creative Cloud program:
- Open the program and then see if there is any update available.
- Install the available creative cloud update to fix the issue.
- Launch the program and then download the pending update, and then make sure to install it again. This one will be the update for fixing the bugs and software glitches.
- Reboot the PC once the installation completes.
- Open Adobe CC and then log in to your Adobe account with your account ID.
- Now launch the Adobe application that is showing up error.
- When asked to accept the software’s license, then press on Sign in.
The above method is applied successfully; the Creative Cloud trial has expired error will vanish.
2: Re-Login to Creative Cloud
In this method, we are going to log out from the app account that is showing the error. See the below steps to fix the Creative Cloud trial has expired message on Windows 10:
- First of all, open your computer in which you are encountering the error. ‘
- Open your default web browser.
- Sign out from the Adobe website account.
- Now terminate all applications currently running on your system.
- Open the browser and then head to creative.adobe.com.
- Sign out form the account.
- Sign-in back to your Adobe Creative Cloud account.
- Open the Creative Cloud program on your system.
- Now you will see the Creative Cloud trial has expired message, and you have to press on the License this software link.
- Enter your account ID and password.
- Press Next.
Now the program will be activated successfully.
Solution 3: Wiping Host Files
By cleaning the host files on your system, you can solve the Creative Cloud trial has expired error without any trouble at all. See the below instructions for further details:
- Open up a web browser and then search for Limited Access Repair Tool on the Google search bar.
- Select the most relevant result on the first page and then navigate to the download link of the software.
- Once the Limited Access Repair Tool Downloaded, head to the Downloads folder of your computer.
- Navigate to the downloaded ZIP file and then extract it.
- Open the extracted files and then run the Adobe Limited Access Repair Tool with admin privileges.
- Once the program appears, Accept the license agreement and then tap Continue.
- Now the tool will analyze the ongoing issue in host files of your system.
- Once that process completes, the Creative Cloud trial has expired error will be no more.
Alex Smith is a Microsoft Office expert and has been working in the technical industry since 2002. As a technical expert, Alex has written technical blogs, manuals, white papers, and reviews for many websites such as office.com/setup.