Blog entry by Billy Mark
There are various cloud storage services available. Possibly, most of the users are using more than one, and handling all of these together isn’t easy. You might have backed up the same files on all your cloud storage platforms. So, you want to delete your Dropbox account? Once your account deletes from Dropbox, all the data stored into it will also be erased. Before you delete your account and lose your data, you will want to keep it safe. You can use your mobile or computer browser to delete a Dropbox account. Here is how to backup your files and delete Dropbox account.
How to backup your files from Dropbox
Once your account has been removed from Dropbox, you will no longer be able to login or access your cloud storage either from Dropbox website or mobile app. You will permanently lose access to your account and stored files. You may also lose the access to the offline files that you’re accessing through Dropbox app. Therefore, you must use a computer for backing up your Dropbox files to ensure that all your data is safely backed up. The steps given below will also work on Dropbox desktop website.
1. Go to ‘Dropbox’ website through a desktop browser.
2. After that, log in to your Dropbox account that you want to delete.
3. Now, select all the files from the ‘Files’ tab that you don’t want to lose. Press and hold the ‘Ctrl/Command’ button and then click on each file and folder to select for download.
4. After you select all the files, click the ‘Download’ button at the top. Before clicking it, once again check that you’ve selected all your important files.
Now, a ZIP folder containing all the files you’ve chosen will start downloading to your device, which may take time to download.
How to delete a Dropbox account from mobile
After your files are backed up successfully, you can proceed to remove your account with these steps. Since Dropbox doesn’t allow and provide any function to delete account from mobile app, you can’t use your Dropbox mobile app. You’ll need to use a superior browser to do so through your mobile.
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1. Start a browser and go to the Dropbox website.
2. If you have any active Plus subscription of Dropbox, then visit ‘www.dropbox.com/downgrade’ and cancel your subscription(s) before going ahead.
3. Once you reach the website, load the ‘Desktop version’ of it. To do so, zoom the page and tap on ‘Desktop version’ at the bottom. Alternatively, some browsers provide the option for doing it in the menu. Keep in mind, only from the desktop version of Dropbox site you can delete an account.
4. Now, tap on your Dropbox username at the upper right corner of the page. You may need to zoom in to view this clearly.
5. In the dropdown menu, select ‘Settings.’ This will take you to the Dropbox’s Settings page.
6. Zoom in on the page, if needed and tap on ‘Account’ tab.
7. Now, scroll down to the Connected services and tap on ‘Delete my Dropbox’ link. The link will open the account deletion form.
8. Enter your Dropbox account password.
9. Now, open the “Why are you leaving?” dropdown button and select a reason for deleting the account. You can’t leave it blank, so choose an option that matches your purpose.
10. Lastly, tap on ‘Delete my account’ button to finish.
Now, your account will be removed from Dropbox, including all the files it has. The data you’ve backed up (downloaded) from your account will remain safe in your device storage.
Tip: As you’ve to load the desktop version of the Dropbox website on a mobile browser, the same procedure that applies to mobile will also work on your computer. If you want to use your computer to delete your Dropbox account, open a browser and follow above steps.
Billy Mark is a self-professed security expert; he has been making the people aware of the security threats. His passion is to write about Cyber security, cryptography, malware, social engineering, internet and new media. He writes for Norton security products at norton.com/setup.